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Adult audiology (hearing aid) direct referrals


Coronavirus: adult audiology centre update

In response to the coronavirus (COVID-19) outbreak, please read our advice and information before sending any referrals.

Referral contacts

Routine referrals

We accept referrals from GPs. See the direct referral to adult audiology form (Word 62Kb). Guy's and St Thomas' is not an AQP provider.

Patients over the age of 18 with no other complications can be referred directly for a hearing assessment, and/or obtain hearing aid provision.

Patients under the age of 18 years or who breach technicians, therapists and scientists in audiology (TTSA) criteria will be referred to an ear, nose and throat (ENT) consultant for assessment. The patient should be referred on to audiology for rehabilitation where appropriate.

Emergency referrals

If a patient has a hearing device that is lost, damaged or broken, please telephone the audiology department on 020 7188 2211 for an appointment for repair or replacement, clearly communicating the urgency of the request. 

We will also accept emergency referral requests by fax or email - please mark these as 'urgent'.

There may be a charge if the device has been carelessly damaged or lost.