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Bladder and bowel community nursing service

Helping with continence problems

Coronavirus: bladder and bowel community nursing service update

Due to increased demand on the hospital due to the coronavirus (COVID-19) pandemic we are having to make significant changes to our services which may require cancellation of appointments.


We are attempting to contact all patients with a future scheduled appointment. Urgent appointments will still be seen on a face-to-face basis. Where possible we are changing appointments to a telephone consultation. Some appointments may be cancelled without a future date being arranged at this stage. If we cancel your appointment you will remain on our waiting list and we will contact you in due course. Some patients may be discharged back to their GP and we will write to you if this is the case.

If you have not heard from us within three days of your scheduled appointment please contact us by emailing If you are unable to use email or your query is urgent, please call 020 3049 8810. Please note that our phone lines have been very busy and there may be a wait for your call to be answered.

If you are an existing patient who has previously been seen in our service and need advice from the clinical team please see below for the appropriate option.

Contact us by email: 

  • if your query is non-urgent.
  • for any queries regarding your appointment or the contact details we have for you.
  • clinical advice.

Contact us by telephone:

  • if you need urgently discuss your clinical condition – this query will be redirected to a clinician who will respond to you as quickly as possible.
  • if you don't have access to email or our website.

Please note if you leave a message on this number it may be a few days before we are able to respond to your query.


We are doing everything we can to support GPs and your patients during the coronavirus (COVID-19) pandemic. If you need advice from our clinical team please use the current advice and guidance channels.

Frequently asked questions (FAQs)

Please see our frequently asked questions (FAQs) page for answers to queries we have been receiving. If your query is not covered in the FAQ please either email or call us as detailed above (please use email unless your request is urgent). 


The community bladder and bowel service has a team of specialist nurses with advanced knowledge and skills in assessing and treating adults over 18 years old with a range of bladder and bowel symptoms.

Bladder or bowel problems can be embarrassing, but are often easily treated. We provide an approachable and confidential service aiming to improve or cure your symptoms. The emphasis is on a detailed assessment to understand your individual needs, and conservative treatments tailored to your specific concerns.

We run clinics at six different locations across the boroughs of Lambeth and Southwark.

We specialise in treating conditions such as:

  • urinary incontinence
  • bowel incontinence
  • catheter management
  • urgency and/or frequency of passing urine
  • waking up at night to pass urine.

The type of treatments we offer are:

  • bladder training
  • pelvic floor exercises
  • lifestyle changes (weight, fluid intake and diet)
  • medication
  • biofeedback
  • intermittent self-catheterisation
  • specialist appliances, such as sheaths, male/female urinals and absorbable products.


Please visit the main Trust coronavirus (COVID-19) page for more information.


Tel: 020 3049 4020

Email: gst-tr.dnreferrals


Find a bladder and bowel clinic in Lambeth and Southwark.