Read our latest advice on Coronavirus (COVID-19)

Our services are open and safe to attend – we are here to help

Coronavirus and community rehabilitation: frequently asked questions

Information for patients

  • Answers to common questions we have received during the coronavirus (COVID-19) pandemic.

    I have been referred to the service but I have not heard anything

    We have received your referral but are currently not scheduling any new patients unless clinically urgent. You will remain on our waiting list and we will be in touch with you in due course.

  • I am worried that I might have COVID-19/coronavirus

    Please call NHS 111 for advice.

  • I have an appointment soon and I have not heard from you

    We are attempting to contact all patients in advance of your appointment. If you haven’t heard from us and your appointment is less than 3 days away please contact us as detailed above.

  • I have symptoms that I am worried about

    If the symptoms are related to a medical condition please seek advice from your GP.

  • My medication is running out and I need a prescription

    If the medication is usually prescribed by your GP contact the surgery. If we usually prescribe your medication, please contact us as above (please use email unless your request is urgent).