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Your community rehabilitation and falls appointment

Assessment, treatment and rehabilitation for people over 16

Coronavirus: community rehabilitation and falls update

In response to the coronavirus (COVID-19) outbreak, please read our advice and information before attending the service.


Clinic locations

Falls and rehabilitation clinics
Clinic Type of clinic Opening hoursContacts 
Townley Road Clinic Southwark community rehab and falls service, (community physiotherapy in the home). 9am-5pm, Monday to Friday 020 3049 8960
Whittington Centre 
11-13 Rutford Road
London SW16 2DQ

Lambeth community rehab and falls service, (community physiotherapy and occupational therapy in the home).

Falls clinic, strength and balance classes.
9am-5pm, Monday to Friday  020 3049 4558 
Pulross  Centre
47a Pulross Road
London SW9 8AE 

Lambeth community rehab and falls service (intermediate care rehabilitation ward, community physiotherapy and occupational therapy in the home).

Ward is open 24 hours per day.

Therapy is provided 9am-5pm, Monday to Friday and a limited service is provided at weekends. 
07795 857469 or 020 3049 5520  

How do I get an appointment?

You must have a referral from your GP or health/social care professional. Alternatively, you may self-refer.

  • Cancelling or changing your appointment

    Please call the relevant team using the numbers at the top of this page.

  • What to do if you haven’t received an appointment yet?

    You should receive a letter acknowledging the receipt of your referral. Please contact the relevant team if you do not or if you have any other questions related to the referral.

  • Before your appointment

    Please bring any hospital discharge reports or other correspondence from health and social care professionals to your appointment. Please also let us know:

    • any future hospital appointments that you might have
    • details of any past operations and illnesses that you have had
    • what medications you are currently taking. 
  • What to expect at your appointment

    You will be assessed by a therapist, either in your home, at a clinic, or on a ward.

    Assessments vary according to your individual needs, but usually take around an hour to an hour and a half.

    We will ask you about your condition and what is important to you so that we can agree goals together and work towards achieving them. This may involve completing daily exercises or practising tasks around the house. The goals we set will be time-limited. We will regularly review progress together and this will guide how long we work with you.

    We might ask you to remove some items of clothing and/or your shoes so that we can examine you properly.

    As this is a teaching hospital, students supervised by qualified staff might be involved in your care. It is valuable training for students and does not affect the quality of your treatment in any way, but please tell us if you do not want them to be present or involved. We will always respect your wishes.

  • After your appointment

    The therapist is likely to prescribe exercise or activities to help you achieve your goals. To gain the most benefit from your treatment, please practice your exercises as instructed.

    Follow up appointments are usually carried out in your home, or a gym or ward. They can take anywhere from 20 minutes up to an hour, depending on individual needs.

    If you are an outpatient or seen in your home, we will give you details of any follow up appointments necessary If you are an inpatient on a ward, we will see you during your allocated time slot, which will be based according to your rehabilitation needs.

    We will produce a discharge report summarising your assessment and treatment, which is sent to both you and your GP.

    If you have any concerns or problems out of hours, please contact your therapist (they will provide you with their contact details at the first appointment). Alternatively, you can contact the main numbers for Lambeth and Southwark at the top of this page.

Useful websites



Lambeth community rehab and falls service
Tel: 020 3049 4558
Email: gst-tr.Lambeth

Southwark community rehab and falls service
Tel: 020 3049 8960
Email: gst-tr.southwark

Strength and balance helpline (Lambeth and Southwark)
Tel: 020 3049 5424 
Email: gst-tr.strength