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Your appointment with the hepatology service

Caring for a range of liver, pancreas and bile ducts diseases

Contact details

Clinical queries

If you have any questions or concerns about your liver disease, please email or call our liver helpline.

We aim to respond to queries within 24-48 hours.

For medical emergencies, please contact your GP or attend your local emergency department.

Medication queries

If you have any questions or concerns about your liver medicines, please contact our pharmacy helpline.

In case you run out of medication prior to your next clinic appointment, we also have a walk-in pharmacy clinic on Thursdays, 1-4.30pm in Gassiot House at St Thomas' Hospital (PDF 48Kb). Please go to reception at Gassiot House between 1-2pm to secure a walk-in slot (two slots are available per clinic). You may be required to wait until booked patients have been seen.

Blood tests

If your doctor, nurse or pharmacist asks you to attend for a blood test before your next appointment, there are walk-in blood test clinics at our hospitals.

No paper form is needed as the blood test has been requested electronically.


  • Changing or cancelling your appointment

    If you are unable to attend or would like to reschedule your appointment, please contact us as soon as possible.

    Please contact the relevant department to cancel, change or if you have any questions about your appointment.

    Outpatient appointments

    Radiology (ultrasound scan, CT scan and MRI scan)

    • Tel: 020 7188 5542 (Monday to Friday, 9am-5pm)


    • Tel: 020 7188 2492 (Monday to Friday, 9am-5pm)


    • Tel: 020 7188 8887  (Monday to Friday, 9am-5pm)

    Liver biopsy

    • Guy's Hospital tel: 020 7188 5573 (Monday to Friday, 9am-5pm)
    • St Thomas' Hospital tel: 020 7188 5477 (Monday to Friday, 9am-5pm)

    Alternatively, please call the main hospital number 020 7188 7188 and ask for the patient access team for gastroenterology.

  • Before your appointment

    All instructions regarding preparation for your outpatient appointment will be sent to you in the post.

  • What to expect at your appointment

    Your will meet a clinician, a specialist nurse or a pharmacist. You may have a blood test and/or an abdominal scan on the same day. You do not need to fast unless advised otherwise.

    Our clinics tend to be very busy, so a waiting time of about 30 minutes is to be expected.

    Please allow 15-20 minutes for your first appointment. Follow-up appointments last 10 minutes.

    As this is a teaching hospital, students supervised by qualified staff might be involved in your care. It is valuable training for students and does not affect the quality of your treatment in any way, but please tell us if you do not want them to be present or involved. We will always respect your wishes.

  • After your appointment

    We send a copy of your clinic letters to you. Please check that we have your correct address. If you do not want to receive clinic letters, please inform us immediately.

  • Patient information leaflets

    We have produced patient information leaflets about medications used to treat liver diseases, common procedures and lifestyle advice.

    You can also find patient information leaflets in our outpatient clinics at Guy's and St Thomas' Hospital. Please ask your doctor, specialist nurse or pharmacist.

  • Useful websites

    Below are useful links to other sites that may be of interest. This does not mean we endorse or accept responsibility for the sites or the information found on them.

    • British Liver Trust – UK's leading liver health charity working to improve liver health for all and supporting those affected by liver disease or cancer.
    • British Liver Trust: Love Your Liver – a national awareness
      campaign devoted to liver health awareness and giving people the key steps needed to keep their liver healthy.
    • The Hepatitis C Trust – supporting people affected by Hepatitis C.