Read our latest advice on Coronavirus (COVID-19)

Our services are open and safe to attend – we are here to help

Coronavirus and palliative care: frequently asked questions

Information for patients 

Frequently asked questions

Please see some answers to common questions we have received during the COVID-19 pandemic.

  • I have been referred to the service but I have not heard anything

    We have received your referral but are currently not scheduling any new patients unless clinically urgent. You will remain on our waiting list and we will be in touch with you in due course.

  • I am worried that I might have coronavirus (COVID-19)

    Please call NHS 111 for advice. 

  • I am on medication prescribed by your team and I am not sure if I should stop taking them

    Do not stop any medication unless specifically told to do so by your clinical team. 

  • I have symptoms that I am worried about 

    If the symptoms are related to the condition for which we are seeing and you need specific clinical advice from our team please contact us on 0207 188 4654.

  • My medication is running out and I need a prescription

    Please contact your GP to re-prescribe your regular medicines. If you have started a medicine and you are not sure whether to continue it or not please contact our enquiry line on 020 7188 4754.