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Meeting your ward team

Patients and visitors

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A team of trained staff will be involved in your care.

The team will discuss your treatment with you in clear language and involve you in decisions about your care.

Please ask them if there is anything you need to know, don't understand or need help with. Our staff are here to help you.

Consultant doctor

During your stay, you will see your consultant doctor (senior doctor) or a member of his or her team regularly. Your consultant has overall responsibility for your medical treatment and will always be involved in your care.

Ward sister/charge nurse

Your ward sister or charge nurse is responsible for your safety and wellbeing while you are on the ward.


The ward team is supported by a matron who is responsible for the overall quality of nursing care.


Our staff work in shifts. You will be given a named nurse at the start of every shift, who will introduce him/herself to you. At the end of each shift your nurse will hand over information about your progress to the next shift.

All staff caring for you wear an identity badge.

Other healthcare professionals

Depending on the care that you need, you may meet other healthcare professionals too. We will all work closely together to make sure that you get the best possible care.

Medical students

As this is a teaching hospital, students supervised by qualified staff might be involved in your care. It is valuable training for students. It does not affect the quality of your treatment in any way, but please tell us if you don't want them to be present or involved. We'll always respect your wishes.

If you have any questions, ask a member of your ward team and they will help.

Who's who

You can identify different types of nursing staff by the uniform they wear.

Nurse wearing a purple uniform

Which ward?

See our useful A-Z of wards to find information on the specific ward you will be staying on.

Signs to Florence Ward and Aston Key Ward (urology)