If you have concerns about your skin

Adult hearing implant skin care

If you have any concerns, you can email us a photo of your skin around the hearing implant. We can then give you advice about what to do.

We may recommend that you use a barrier cream, such as Medihoney®, on your skin. Whenever you start using a new medical product, it is best to check the area within the first hour. You can then make sure that there is no allergic reaction and stop using the cream if your skin looks worse afterwards.

Red tender skin

You may have red tender skin under or around the processor or hearing implant scar, as shown in the following photo. It may be harder to notice the redness on brown and black skin.

A red, tender area of skin under the processor, which can cause discomfort when the processor is worn. Shown on the head of a person with light brown skin.

Here are tips about what to do if you have these skin symptoms:

Do

  • put a barrier cream, such as Medihoney, gently on your skin before and after wearing the headpiece
  • reduce the magnet strength, if possible
  • use a spacer, foam disc or moleskin patch to protect the skin from more pressure, if you cannot reduce the magnet strength
  • email our hearing implant centre a photo of the area if it has not settled or has got worse within 7 days

Don't

  • do not wear the processor when you are asleep

Broken skin

You may have broken skin under or around the processor or hearing implant scar, as shown in the following photo:

An area of broken skin at the top of the surgical cut (incision). This can be caused by pressure from the arm of a pair of glasses. Shown on the head behind the ear of a person with medium brown skin.

Here are tips about what to do if you have these skin symptoms:

Do

  • email our hearing implant centre a photo of the area
  • book an urgent appointment in our hearing implant centre
  • keep the area dry when you have a shower or bath
  • use a barrier cream, such as Medihoney, to protect the area

Don't

  • do not wear the processor until our hearing implant centre has given you advice
  • do not allow the arm of your glasses or anything else to put pressure on the broken area of skin

Swelling

You may have swelling under or around the processor or hearing implant scar, as shown in the following photo:

An area of broken skin under the processor. This is a type of pressure sore. It can cause pain all the time but be more painful when the processor is worn. Shown on the head of a person with light brown skin.

Here are tips about what to do if you have these skin symptoms:

Do

  • email our hearing implant centre a photo of the area
  • book an urgent appointment in our hearing implant centre
  •  keep the area dry when you have a shower or bath
  • use a barrier cream, such as Medihoney, to protect the area

Don't

  • do not wear the processor until our hearing implant centre has given you advice
  • do not allow the arm of your glasses or anything else to put pressure on the swollen area of skin

Contact us urgently or go to A&E outside working hours if:

  • your skin symptoms get worse
  • you feel unwell
  • you get a high temperature (fever)

You are likely to need treatment with antibiotics.

Crusty skin

You may get crusty skin under or around the processor or hearing implant scar, as shown in the following photo:

A thick crust of skin and debris under the processor, which can be itchy. The processor may cause discomfort and often fall off. Shown on the head of a person with white skin.

Here are tips about what to do if you have these skin symptoms: 

Do

  • email our hearing implant centre a photo of the area
  • book an urgent appointment in our hearing implant centre
  •  keep the area dry when you have a shower or bath
  • use a barrier cream, such as Medihoney, to protect the area

Don't

  • do not wear the processor until our hearing implant centre has given you advice 
  • do not allow the arm of your glasses or anything else to put pressure on the crusty area of skin

Contact us urgently or go to A&E outside working hours if:

  • your skin symptoms get worse
  • you feel unwell
  • you get a high temperature (fever)

You are likely to need treatment with antibiotics.
 

Resource number: 5485/VER1
Last reviewed: April 2024
Next review due: April 2027

A list of sources is available on request.

Trusted Information Creator. Patient Information Forum

Contact us

If you have any questions or concerns, please contact our hearing implant centre.

Phone: 020 7188 6245

Textphone: 07917 052 375

We are open from Monday to Friday, 9am to 5pm.

Repairs, batteries and advice

Email: [email protected]

We monitor this email address from Monday to Friday, 8am to 4pm.

Appointments

Email: [email protected]

Urgent medical help

If you think that you need urgent medical attention, you can come to our urgent care centre at Guy's Hospital. We are open 7 days a week, from 8am to 8pm.

Outside of these hours, you need to go to your nearest emergency department. There are ear, nose and throat (ENT) doctors on-call 24 hours a day.

Do you have any comments or concerns about your care?

Contact our Patient Advice and Liaison Service (PALS)

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