Microsoft outage

Friday 13 November 2026


We are aware of the Microsoft outage affecting organisations worldwide.

Microsoft is trying to restore its service but we do not know how long this will take.

Patients, families and carers

Our services are operating and procedures are going ahead as planned. Please attend as scheduled and follow the instructions you’ve already received.

For virtual (video) appointments, please join using the link which you should have received in advance. If you're unable to access the link, a healthcare professional will phone you.

If you need advice from your clinical team, please call your service using the phone number on our website. Please do not email.

Urgent referrals

For clinical referrals which need a response by 5pm on Monday 16 November, please call the relevant service. Do not send urgent referrals by email.

Last updated: November 2026

Contact us

If you're a journalist and have a media enquiry, please contact us.
Phone: 020 7188 5577
Email: [email protected]