Overview

The animation begins with a female patient at home, walking towards an oversized smartphone that displays the NHS and MyChart logos, appointment dates and the words 'Your health record'. There is bright, upbeat background music playing. As the woman reaches the phone, a female narrator with a south east London accent begins talking.

Narrator: Welcome to MyChart, a new service that makes accessing your health record easier.

The mobile shrinks in the female patient's hand and she taps the button 'Your health record'. She sits at a desk in front of a laptop in her home, and opens MyChart on a desktop with an image of a shield and padlock, representing security.

Narrator: MyChart is a secure app you can use on your computer, mobile or tablet.

The MyChart app is shown on a laptop, mobile and tablet screen with the patient's hands in view.

Narrator: By logging in, you can stay connected to your healthcare team.

The view switches to a computer screen and after the 'login' button is clicked, a smiling healthcare professional holding a clipboard is shown in the middle of the screen. A different patient smiles up at the clinician from a video call window in the corner.

The scene changes to a man in a wheelchair, accessing MyChart from a laptop in a modern and airy cafe, with a cup of coffee on the table.

Narrator: With MyChart, your health record is stored in one easy place.

A young person stands at a bus stop, wearing headphones and with a rucksack on the bench. They look at a tablet as animations of letters circle round them.

Narrator: This means you'll never lose important test results or letters.

An older man casually sits with his legs up on the sofa, talking animatedly to a health professional on an oversized screen beside him.

Narrator: And, by telling us what we need to know before your appointment, you'll get more time to talk about the things that matter.

The large smartphone stands in the middle of the screen, surrounded by a group of patients who are diverse in appearance. 3 health professionals in uniform jump from the phone to fill the spaces between them.

Narrator: Healthcare is a team effort and with MyChart, we're right by your side. Always.

The animated characters happily chat to each other and the clinicians.

Narrator: Ask us about MyChart today.

The end screen reads: Ask your healthcare team about MyChart. 

The end screen has the NHS logo in the top right corner, and in the bottom left lists: Guy's and St Thomas' NHS Foundation Trust, and King's College Hospital NHS Foundation Trust.