Read our latest advice on Coronavirus (COVID-19)

Our services are open and safe to attend – we are here to help

Haematology services

Diagnosing and treating blood disorders 

Coronavirus: haematology update

Due to increased demand on the hospital due to the coronavirus (COVID-19) pandemic we are having to make significant changes to our services which may require cancellation of appointments.


We are attempting to contact all patients with a future scheduled appointment.

We are changing the majority of appointments to a telephone consultation, and in certain circumstances, a video appointment.  

We will contact you if we wish for you to still attend your appointment in person.

Some appointments may be cancelled without a future date being arranged at this stage. If we cancel your appointment you will remain on our waiting list and we will contact you in due course. Some patients may be discharged back to their GP and we will write to you if this is the case. 

Infusions, transfusions, some chemotherapy and blood tests will be reviewed and will continue if there is immediate need. You will be contacted by our service to arrange this.

If you have not heard from us within three days of your scheduled appointment, please contact us by emailing If you are unable to use email or your query is urgent, please call 020 7188 2724. Please be patient and avoid calling our service if you have access to email.

Existing patients

If you are an existing patient who has previously been seen in our service and need advice from the clinical team, please use your usual contact routes to contact our service, but please note that are clinical teams are very busy at present. 

You may be able to find answers to your queries in the links below relating to Coronavirus and your specific condition.

Medication advice

Do not stop any medication unless specifically told to do so by your clinical team.

If the medication is usually prescribed by your GP contact the surgery. If we usually prescribe your medication, please contact us as above (please use email unless your request is urgent).

If your query is not covered in the above links, please either email or call us as detailed above.


We are doing everything we can to support GPs and your patients during the COVID-19 pandemic. If you need advice from our clinical team, please use the current advice and guidance channels including e-RS advice and guidance for written communication or Consultant Connect to speak to a senior clinician immediately.

e-RS referrals

We would encourage you to contact our clinical team through advice and guidance before making any referrals. We are vetting all referrals. We will be contacting urgent patients but we are not currently booking routine patients and so there may be a significant delay before seeing your patient. Please consider this before making any referral as our capacity to see new patients is very limited.

Consultant Connect

This will enable GPs to directly contact one of our clinicians to discuss patient care and referrals.

Service overview: Clinical haematology

Haematology is a specialty covering the diagnosis and treatment of blood disorders, from conditions such as iron deficiency through to leukaemia.

Your haematology appointment

You will be offered an appointment within six weeks of being referred. At the end of your visit, we aim to give you a diagnosis and discuss treatment options. For more information including clinic locations, please see the patients page.

The haematology centre

In a typical year, our haematology department deals with:

  • 13,500 outpatient visits to consultant-led clinics
  • 8,000 day unit attenders
  • 900 inpatient admissions

Our haematology centre was supported by a grant from Guy's & St Thomas' Charity. We offer services to patients from Lambeth, Southwark and Lewisham, as well as further afield for many of our specialist activities. 


Please visit the main Trust coronavirus (COVID-19) page for more information.


Tel: 020 7188 2724

Email: haematologyappointments

Access guides

Accessibility information to support you.

Access guide for haematology 1 clinic.

AccessAble, click for accessibility information

Access guide for haematology 2 clinic and the day unit.

AccessAble, click for accessibility information