Appointments

Your appointment may be:

• face-to-face
• by telephone
• by video

Please tell us what type of appointment you prefer when you book.

How to get an appointment

You can ask your GP to refer you.

If you're registered with a GP in Lambeth or Southwark you can self-refer.

Changing or cancelling your appointment

Phone: 020 7188 5094

Please let us know at least 24 hours before your appointment if you need to change or cancel it.

Before your appointment

Please wear loose, comfortable clothes to your appointment.

During your appointment

At your appointment you'll meet a physiotherapist who will:

• ask you questions about your condition
• examine your condition
• give you a diagnosis
• work with you to decide on the best physiotherapy treatment

Let us know when you arrive if you prefer to see a male or female physiotherapist.

We're a teaching hospital and sometimes students will be in the clinic to learn. Please let reception know when you arrive if you prefer not to have them at your appointment. This will not affect your care.

After your appointment

We may offer to send you an individual exercise plan using an application for your phone, tablet or web browser. You need an email address to access the application. We can also give you printouts of exercises.

Patient initiated follow-up (PIFU)

If it's available for you, we'll ask if you want to be added to our list for patient initiated follow-up (PIFU) appointments.