Appointments

How to get an appointment

Your GP or another health professional can refer you.

Changing your appointment

• Phone: 020 7188 8875
• Email: [email protected]

Before your appointment

Telephone triage assessment

Once you've been referred to us, a pelvic floor specialist will call you.

We will aim to call you at the appointment time. We may call you earlier if an appointment slot opens or later if appointments over run. Please make sure we have your correct contact number and your phone accepts calls from no caller ID. During your assessment, we'll ask you questions about your:

• health
• symptoms
• personal circumstances

We'll advise you on the next steps.

We may refer you for tests and arrange an appointment with a specialist. 

During your face to face appointment

Please arrive 15 minutes before your appointment and check in with the receptionist.

You'll see a doctor or specialist nurse. You may see more than one member of staff during your appointment.

We'll check your health and might do some tests that could include:

• endo-anal ultrasound, a scan to show the structure of the muscles in your bottom
• anorectal physiology, tests to assess the strength of the muscles in your bottom
• defecating proctography, shows how your bottom functions when pooing
• transit studies, a special X-ray that looks at how quickly poo passes through your bowel
• perineal and vaginal ultrasound, gives an overview of your pelvic floor and to see surface and deep pelvic structures in more detail

None of these tests are painful and they are no more uncomfortable than being internally examined by your doctor. You'll be told exactly what is going to be done and what to expect.

After your appointment

We'll send a letter to you and your GP with details of what we talked about.

If you have further tests after your appointment, we'll review your results and let you and your GP know the next steps. This could include:

• further tests
• discharge back to your GP for any further care
• a follow-up appointment with our service
• an appointment in our biofeedback clinic where we'll give you exercises to improve your pelvic floor muscles and a treatment plan to improve your symptoms
• referral to another doctor or health specialist
• being added to our surgical waiting list