Appointments

Your appointment will be at our clinic at Guy's Hospital.

How to get an appointment

Please ask your dentist to refer you.

We prioritise referrals if you have:

• a history of mouth cancer
• a history of mouth trauma
• missing teeth from birth

We also accept referrals if our student dentists can treat you.

Changing or cancelling your appointment

Phone: 020 7188 1787

Email: [email protected]

You can change or cancel your appointment up to 24 hours before your appointment date. Please give as much notice as possible. This is so we can offer cancelled appointments to other people.

We may discharge you back to your dentist if you do not:

• come to your appointment
• give at least 24 hours' notice to cancel an appointment

Before your appointment

Our language support page has information about how to book an interpreter for your appointment.

During your appointment

First appointment

Your first appointment is an assessment appointment.

Please allow at least 90 minutes for your first appointment. It can sometimes take longer as student dentists will be treating you as part of their training.

Your appointment will often be in an open clinic. This allows our student dentists to work under the supervision of experienced dentists.

A student dentist will examine your mouth first and take X-rays if needed. A consultant or other experienced dentist will also examine you.

For most people, we'll give you advice and return you to the care of your dentist for treatment.

If we can offer you treatment from our student dentists, we'll book in your follow-up appointments.

Follow-up appointments

The number and length of follow-up appointments depends on the treatment.

Our undergraduate dental students will usually provide your care if you need dentures or up to 2 crowns. Dentures can take up to 10 visits, each lasting 90 minutes.

Our postgraduate dental students will offer more complex treatments.

All students work under the supervision of a consultant or other experienced dentist.

After your appointment

We discharge most people back to their own dentist with a treatment plan. We'll send you and your dentist a letter. You should make an appointment with your dentist to discuss the plan.

If you experience mouth pain, please contact your dentist or NHS 111 for an emergency appointment. You should visit your own dentist for routine check-ups while you're being treated by us.

If we are able to offer treatment, we'll send you a letter with details of your follow-up appointments.