Appointments

How to get an appointment

We accept referrals from GPs and hospital specialists.

For more information, please email [email protected].

Changing or cancelling your appointment

Phone: 020 7188 6778

Please tell us at least 48 hours before your appointment if you can't make it.

If you miss your appointment and fail to tell us, we may discharge you back to your consultant or GP.

Should you or someone you live with feel unwell on the day of your appointment, please contact us.

We'll be able to tell you about rescheduling or make any necessary arrangements for you to attend your appointment.

Before your appointment

Please tell us before you come for your appointment if you have any dressings or bandages that need to be removed and redressed after your scan.

You can eat and drink as normal unless we tell you not to. It is not necessary to bring a list of your medicines to your ultrasound scan.

If you need an interpreter, please tell us. We only offer a telephone interpreter service.

Please check which hospital site your appointment is at before leaving.

During your appointment

Please arrive no more than 15 minutes before your appointment. Due to limited waiting room space, we may ask you to come back nearer to your appointment time. When you arrive, please check in with reception. We'll show you to our waiting room and tell you if there are any delays.

Appointments can last between 10 minutes and 2 hours, depending on the scan you are having. However, most last between 30 minutes and 1 hour. We'll let you know how long we expect your appointment to take by text or letter.

A clinical vascular scientist will perform your scan. You can ask for a chaperone at any point.

We may ask you to remove some of your clothes or wear a hospital gown.

You'll usually lay down on an examination couch but we may ask you to stand to get better images.

We'll spread a water-based gel over the part of your body we’re taking images of. An ultrasound probe will pass over your skin with light pressure to record images of your blood vessels. This may cause some discomfort.

A high frequency sound may be heard when monitoring blood flow.

We are a training centre and students may be present at your scan. They'll always be supervised by a senior clinical scientist. Please tell us if you do not want them to be present or involved. This will not affect your treatment.

After your appointment

We'll analyse all the images taken at your scan.

We'll send a full report to the doctor who referred you. They'll contact you to discuss your results or arrange a follow-up appointment.

Your GP will only receive the report if they referred you. You can ask your referring doctor to send the report to your GP as well.