Victoria high dependency unit

Your stay on the Victoria high dependency unit

We care for patients who need critical care or have come to our emergency department (A&E). We have 10 beds.

Visitor information

Speak to the nurse-in-charge for up-to-date information on visiting.

Our visiting adult inpatient wards page has further information about visiting patients.

Our welcome pack

To help make your stay as comfortable as possible, we can give you toiletries if you need them.

We'll give you a welcome booklet telling you:

• what to expect during your stay
• what will happen on the day you are ready to leave hospital

Ward rounds

When you come into hospital, you will be under the care of a consultant and a team of doctors. Your team will see you every morning and afternoon. The meeting your ward team page has more information about the general ward routine.

There will be a new team of nurses at the start of every nursing shift. If you have any questions or concerns, please talk to a member of the nursing team.

All staff caring for you will introduce themselves and wear an ID badge.

Mealtimes

Meals will be brought to your bedside. Mealtimes are:

• breakfast, 8.30am
• lunch, 12.30pm
• dinner, 6.30pm

You can choose your lunch and dinner each day. Your options include:

• hot
• cold
• vegetarian
• soft diet

If you have any other dietary needs, please tell ward staff as early as possible during your stay. 

We have a protected mealtime policy between 12.30pm and 2pm.

This is so you can eat your meals without interruption. Visitors can stay with you if you need their help to eat or drink.

Hot drinks are available at all times. They are free for patients. We ask visitors to make a small donation.

We also provide mid-morning and mid-afternoon snacks. Our meals page has more information.

Using your mobile phone

You can use your mobile phone on the ward. Please respect other patients while using it, especially when they are asleep. Please make sure that it is kept on silent at all times.

Facilities on the ward

There is a day room for you and your visitors to use. Please keep it clean.

There is a television, radio and phone service at your hospital bed.