Appointments

We offer appointments:

• face-to-face
• by telephone
• by video

Please check your appointment letter for details of the type of appointment.

If you're coming in for a face-to-face appointment, please check your appointment letter for which hospital site you need to come to.

How to get an appointment

Your GP or health specialist can refer you.

Changing or cancelling your appointment

Please contact our bookings team.

Phone: 020 7188 3431

Email: [email protected]

To change your admission appointment, please contact our admissions team.

Email: [email protected]

Before your appointment

If you need hospital transport, please phone:

• 020 7188 2888 for appointments at the Lane Fox respiratory unit at St Thomas' Hospital
• 020 8202 5160 for appointments at the Lane Fox Remeo respiratory centre at East Surrey Hospital

If you need help booking hospital transport, please phone our reception team on 020 7188 3434.

During your appointment

You may see many different members of the team during your appointment.

For information about what will happen during your appointment, please see our clinics page.

We're a teaching hospital. Students and doctors in training may be present. Please let us know if you do not want them at your appointment.

After your appointment

We'll send a letter to your GP and send a copy to you. We'll arrange a follow-up appointment or admission and send you the details.

If you have started or are using a breathing support machine, we'll give you a contact card for the unit. This includes details of how to access 24-hour nursing, technical and medical support.

If we've recommended that you use a home oxygen monitor on your finger at night, we'll contact you before posting it.