Appointments

Your outpatient appointment

You appointment may be:

• face-to-face
• by telephone
• by video

We see you in our outpatient clinic at the Cancer Centre at Guy's.

Your appointment type will depend on your needs.

How to get an appointment

You can ask your hospital doctor, specialist nurse or GP to refer you to our clinic. You may have to wait up to 6 weeks for an appointment.

Changing or cancelling your appointment

Phone 020 7188 4754 to change or cancel your appointment.

Before your appointment

We'll call you 1 working day before your clinic appointment to confirm details.

You can bring someone with you to your appointment for support.

During your appointment

The length of your appointment and the person you see will be based on your individual needs. Usually your first appointment will last 1 hour and follow-up appointments will last 30 minutes.

We'll give you a review of your physical symptoms and discuss whether palliative care can help to manage your condition.

We'll give you:

• advice about managing your pain and other physical symptoms
• practical suggestions to help you do the things that are important to you
• support to you and those close to you while you're facing serious illness
• advice about other services you may find helpful, like support groups
• help to plan your future care

After your appointment

After your appointment we'll send a letter to you and your GP. If you do not wish to receive a copy of your clinic letter, please tell your consultant at your appointment. 

If you have any problems after your clinic appointment, please call us. We answer the phone Monday to Friday, 9am to  5pm, excluding bank holidays. We aim to respond to all telephone calls received within 1 to 2 working days.