COVID-19 medicines delivery unit (CMDU)

Making a referral

Referrals must be made by a health care professional or relevant member of staff, or can be made by the patient on 111.

Patients being referred must:

• be at high risk of getting seriously ill from COVID-19
• have COVID-19 symptoms
• have tested positive for COVID-19 symptoms
• be within 7 days of both testing positive and the start of the symptoms 
• be within our South East London catchment area (if they are not we will re-direct to the patients local CMDU, but this may take time)

Patients may call the unit directly on 020 7188 0510 if they:

• don’t have a GP or specialist
• are unable to get through to a GP or specialist within the treatment window
• are unable to call 111, or 111 declined to send a referral through
• have made contact to our CMDU service on days 5 - 7 of treatment and therefore need urgent referral to receive treatment within treatment window

Referrals from other health professionals

Please email your referral to [email protected].

Email referrals must contain the patient's:

• NHS number
• age
• date the symptoms started
• high risk condition or therapy (for example immunosuppression)
• vaccination history
• phone number
• postcode

Patients who do not meet the condition eligibility criteria can be referred to the panoramic trial:

• from a nhs.net email address to [email protected]
• from a Guy's and St Thomas' email address to [email protected]

If any patients have concerns after their treatment please ask them to contact 111 or 999 services as appropriate.