COVID-19 medicines delivery unit (CMDU)
Referrals
GP referrals
All NHS GP referrals must be submitted using the NHS e-Referral Service (e-RS).
Making a referral
Referrals must be made by a health care professional or relevant member of staff, or can be made by the patient on 111.
Patients being referred must:
- be at high risk of getting seriously ill from COVID-19
- have COVID-19 symptoms
- have tested positive for COVID-19 symptoms
- be within 7 days of both testing positive and the start of the symptoms
- be within our South East London catchment area (if they are not we will re-direct to the patients local CMDU, but this may take time)
Patients may call the unit directly on 020 7188 0510 if they:
- don’t have a GP or specialist
- are unable to get through to a GP or specialist within the treatment window
- are unable to call 111, or 111 declined to send a referral through
- have made contact to our CMDU service on days 5 - 7 of treatment and therefore need urgent referral to receive treatment within treatment window
Referrals must contain the following information:
- NHS number
- date of birth
- date symptoms started
- date of positive PCR/lateral flow test
- high risk condition and relevant immunosuppression
- phone number
- current postcode
Referrals from other health professionals
Please email your referral to [email protected].
Email referrals must contain the patient's:
- NHS number
- age
- date the symptoms started
- high risk condition or therapy (for example immunosuppression)
- vaccination history
- phone number
- postcode
Patients who do not meet the condition eligibility criteria can be referred to the panoramic trial:
- from a nhs.net email address to [email protected]
- from a Guy's and St Thomas' email address to [email protected]
If any patients have concerns after their treatment please ask them to contact 111 or 999 services as appropriate.
Referral contacts
Email: [email protected]
Christmas opening hours:
We're open:
- Friday 20 December, 9am to 5pm
- Monday 23 December, 9am to 5pm
- Tuesday 24 December, 9am to 2pm
- Wednesday 25 December, closed
- Thursday 26 December, closed
- Friday 27 December, 9am to 5pm
- Saturday 28 December, 9am to 5pm
- Sunday 29 December, closed
- Monday 30 December, 9am to 5pm
- Tuesday 31 December, 9am to 2pm
- Wednesday 1 January, closed
- Thursday 2 January, 9am to 5pm
- Friday 3 January, 9am to 5pm
Last updated: December 2024