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Acute admissions ward (AAW)

Information for patients staying on the ward and their visitors


Directions: We are on the ground floor of the North Wing. From main North Wing entrance, turn left at main reception and follow signs for the emergency floor. You can access the acute admissions ward from the emergency department (A&E) entrance. 

Acute medical wards moving to the Emergency Floor

In July 2019 the acute medical wards on Victoria Ward and Sarah Swift Ward in East Wing moved down to the Emergency Floor and were renamed the Admission Ward. Learn more about the transformation of emergency services at St Thomas’.

Admission Ward is a short stay acute medical admissions ward. Most patients are admitted to us from accident and emergency (A&E). Once patients are stable, they are generally transferred to a more appropriate ward or can be discharged if they are well enough to go home.

General information

  • Number of beds: 52
  • Staff: team of nurses, transfer of care navigators, pharmacists, therapists and
    medical team

Information for visitors

  • In response to coronavirus, we are currently restricting the visiting times and the number of visitors per patient. Please visit the visiting patients page for more information.

  • Mobile phones are allowed on the ward, but there is currently no mobile signal available on the ward. Please respect other patients while using mobile devices, especially when they may be asleep 
  • For their safety, please do not bring babies and young children
  • Flowers and live plants are not allowed on the ward
  • Please do not sit on the beds
  • We encourage visitors to bring in the patient's favourite foods, however, you will not be allowed to store food in the refrigerator due to risk of contamination and infection.

Your care on acute admissions ward

Arriving on the ward

We provide more information about your stay in our welcome pack. This contains a welcome booklet, which explains what to expect during your stay and what will happen on the day you are ready to leave hospital.

It also includes things to help make your stay as comfortable as possible, such as ear plugs, an eye mask, hand wipes, toothpaste, a toothbrush and non-slip socks.

We know that majority of our patients arrive as emergency admissions and therefore often do not have many personal belongings with them. We provide patients with basic toiletries for all patients including hand wipes, toothpaste and toothbrushes. Eye masks and ear plugs can be provided on request, please ask the nursing looking after you.

Ward rounds

Ward rounds generally start at 9am. The meeting your ward team page gives more information about the general ward routine. 


  • Breakfast – 8.30am
  • Lunch – 12.30pm 
  • Dinner – 5.30pm

We have a 'protected mealtime' policy between 12 noon-1pm and 5.30-6.30pm so you can eat without being interrupted.

Hot drinks are provided at 6.30am, 8.30am, 11am, 3pm and 8pm. 

See our meals page for more information on mealtimes.

Facilities on the ward

The Hospedia (formerly patientline) service by your bed offers a radio that you can use for free and a television, which you have to pay for. It also offers a telephone. 

Tell us what you think

We hope your stay is as pleasant as possible. If you or any of your visitors have a question or compliment or concern, please:


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