Appointments

Your appointment may be:

• face-to-face
• by telephone

How to get an appointment

Your GP or other health professional can refer you.

You may also be referred to us for care after:

• being admitted to our hospital as an inpatient
• coming to our emergency department (A&E)

Changing or cancelling your appointment

Phone: 020 7188 2781, option 1

Email: Haemostasis&[email protected]

If you're unable to come to your appointment, please tell us as soon as possible.

Before your appointment

Please tell us if you need an interpreter.

You can bring a friend, partner or relative to your appointment.

During your appointment

You'll see 1 or more members of our team. This may be a:

• consultant
• doctor in specialist training
• nurse
• pharmacist

We'll discuss your recent medical issues and your treatment options.

At face-to-face appointments, we will measure your:

• blood pressure
• heart rate
• weight

You will usually have a blood test. You will have a physical examination if needed.

We may ask you to complete a health questionnaire.

You may need come back for more tests.

We will discuss any follow-up appointments.

Your appointment will usually last 15 to 30 minutes.

We try to keep to schedule but our clinics can run late. We apologise for any inconvenience this may cause. Please speak to our reception staff if this is a problem.

For phone appointments we aim to call you at your appointment time, but this may not be possible if the clinic is running late. If we do not speak to you we will try to leave a message and phone again.

We are a teaching hospital. There may be undergraduate and postgraduate medical students present during your consultation.

After your appointment

We will send a letter and treatment plan to you, your GP and other referring health professionals if appropriate. If you do not want to receive a copy of your letter, please let us know.

If you have any further concerns about your care, please email us.

• Anticoagulation: [email protected]
• Thrombosis: [email protected]

If you have signed up to MyChart, you'll be able to get your results, clinic letters and any future appointment details by the app. 

Medication dosing from the vitamin K antagonist (VKA) clinic is provided in an after visit summary (AVS) following your appointment, which is available using MyChart.