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Hearing therapy service

Helping patients with a hearing loss to live independently 

About us

Our hearing therapy service provides advice and counselling, habilitation and support for adults, young adults and children who have a hearing loss associated with other difficulties, such as tinnitus.

For more information about our children's services, see the Evelina London Children's Hospital website.

We are the only hearing therapy service in south east London. 

At St Thomas' we offer a specialist hearing therapy service to all children with their parents and adults who are registered with a GP practice within the greater London area.

We aim to enable hearing impaired individuals to live as independently as possible. 

Our hearing therapists are trained in helping patients with the emotional effects of hearing loss and other associated difficulties with the use of counselling skills and tools. We are able to offer practical advice, information and help.

We are based primarily at St Thomas' Hospital, but we also offer care and support in the community for people who are housebound.  

Expand the tabs below to find out more about what our hearing therapy service provides.

  • Counselling 

    • counselling for patients and their relatives/carers affected by hearing loss 
    • counselling for patients with sudden acquired deafness
    • advice to patients who are considering having a hearing implant
    • stress management with hearing loss
    • deaf awareness training for families, work places, care homes, and organisations requiring further knowledge about deafness.
  • Associated conditions of deafness and hearing loss 

    • auditory processing disorder (APD)
    • management and advice for Ménière's disease
    • management of balance disorders through counselling and provision of information and relaxation.
  • Tinnitus, hyperacusis, phonophobia and acoustic shock

    • management of tinnitus using counselling and therapy for adults
    • provision and advice about useful equipment where appropriate
    • advice to parents and carers for children with tinnitus
    • management and advice for hyperacusis (low tolerance/high sensitivity of certain sounds) including counselling
    • management and advice for phonophobia (fear of loud sounds) and acoustic shock syndrome support and counselling.
  • Aids for daily living (ADL)

    • advice to the work place for ADL and useful equipment
    • advice in the work place for hearing impaired adults
    • advice to ADL users for listening equipment, eg TV aids, loop systems and educational aids
    • advice to patients for alerting devices such as door bells, fire alarms, baby monitors, pagers etc
    • advice to patients about communication aids such as amplified telephones, text phones, minicoms and use of Typetalk.
  • Lipreading, lipspeaking, auditory training and hearing tactics

    • lipreading instruction advice and direction to appropriate local groups (ATLA registered)
    • lipspeaking to aid communication
    • advice about hearing tactics, such as improving listening skills
    • auditory and hearing training advice and instruction.
  • Adults with learning difficulties

    •  help and support for patients attending the hospital for audiology appointments, and assistance at audiology appointments where required
    • hearing assessment including otoscopy (simple examination of your ear canal and eardrum) and advice about wax removal before coming to hospital appointments
    • general advice about hearing aids and other useful equipment such as loop systems
    • follow up service and support where required at home.
  • Hearing aid support 

    • pre and post hearing aid counselling
    • advice to new hearing aid users
    • ongoing support for hearing aid users with concerns and difficulties.

Home visits

See our patients tab for more information about this service.

Other organisations and working relationships

We can give advice on:

  • applying to Hearing Dogs for the Deaf
  • social services
  • financial help, grants, war pensions and disability allowances.

We also give out information from Action on Hearing Loss (formally RNID), British Tinnitus Association (BTA), Hearing Link and other organisations.